Case Studies
At Watson Technology Management, we pride ourselves on delivering tailored IT solutions that drive measurable success for our clients. Below are some examples of how we've helped businesses overcome challenges and achieve their goals.
GQ Repairs
Overview: GQ Repairs is a fast-growing local repair service that needed better systems to keep up with increasing customer demand.
Challenge: As the business expanded, manual scheduling and customer tracking created bottlenecks and limited efficiency.
Solution: We worked closely with the owner to design and implement a streamlined process for booking, tracking, and managing repair jobs. The solution was lightweight, easy to adopt, and tailored to their specific workflow.
Outcome: GQ Repairs gained faster turnaround on appointments, clearer visibility into customer requests, and a stronger foundation for scaling operations.
What’s Next: Future improvements could include customer self-service options and expanded reporting to support continued growth.
NanoBioFab
Overview: NanoBioFab is developing a next-generation biosensor platform for detecting volatile organic compounds. They needed a structured system to manage sensor testing, quality assurance, and reporting.
Challenge: Unstructured processes made it difficult to track experiments consistently, ensure data quality, and prepare information for review.
Solution: We built a tailored platform that supports flexible test entry, streamlined data capture, and intuitive review tools. The system was designed with compliance, security, and scalability in mind.
Outcome: The new workflow reduced errors, improved reliability of results, and allowed the team to present their work to stakeholders with greater confidence.
What’s Next: Future phases will expand reporting capabilities, introduce batch data imports, and enable automated readiness notifications.
Phycin
Overview: Phycin is a clean-tech company focused on algal bioengineering for sustainable innovation. They wanted their website to better reflect their mission and engage their audience.
Challenge: The existing site lacked a modern presentation and clear navigation, limiting its ability to communicate Phycin’s story and research impact.
Solution: We delivered a comprehensive refresh of the site’s structure, content flow, and design. The upgrades improved usability while keeping updates and maintenance simple for the client.
Outcome: The website now communicates Phycin’s mission with greater clarity, offers a more engaging visitor experience, and presents a stronger public image to prospective partners and stakeholders.
What’s Next: Planned enhancements include new resource sections and data-driven visuals as Phycin’s research portfolio grows.